Privacy Policy

Last modified: August 7th, 2021.

Your privacy is important to us:

  • No ads.
  • No trackers.
  • No third-party cookies.
  • No session recording.
  • No keystroke capturing.
  • No Facebook pixels.
  • No Google analytics.

You can verify this with the privacy tool Blacklight.

We also believe your data should be private by default. This means that your PodQueue playlists and everything you add to them will default to a “private” privacy setting so that only you can see your data.

The rest of this document will detail the information we do collect so that we can provide our service to users.

What Information Do We Collect?

We try to collect only the information necessary to render our service to users.

Account Information

We ask for and retain users’ email addresses in order to associate them with an account and provide notifications and password recovery services. We do not disclose this information to third parties for any purposes other than those necessary to provide the requested services (for example, your email address will be used with Amazon’s Simple Email Service when sending you account service emails).

Billing Information

We do not directly collect or store financial information such as credit card numbers; this information is collected and stored by our third party payment processing company, Stripe. Use and storage of this billing information is governed by their terms of service and privacy policy. We may, upon request, access some of this information in order to assist with billing inquiries or account recovery when email-based recovery is unavailable.

IP Address Information & Automatically-Collected Information

We log IP addresses alongside requests to facilitate debugging and security measures. When an application error occurs, we may also log additional information automatically shared by your browser such as operating system and browser version. We also log this additional information during authentication attempts for account security purposes.


We use first-party cookies to associate your browser with your account. You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit:

Voluntary Correspondence

When you write to PodQueue with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.

Information We Do Not Collect

We don’t collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. You may provide these data voluntarily, such as if you include a pronoun preference in your email signature when writing into our Support team.

When do we access or share your information?

We do not currently share or plan to share either private or anonymized user data with third parties for marketing or unrelated purposes. Our default practice is to not access your information. The only times we’ll ever access or share your info are:

To provide products or services you’ve requested. We do use some third-party services to run our applications and only to the extent necessary process some or all of your personal information via these third parties. You can view the list of third-party services we use here. Having subprocessors means we are using technology to access your data. No human looks at your data for these purposes unless an error occurs that stops an automated process from working and requires manual intervention to fix. These are rare cases and when they happen, we look for root cause solutions as much as possible to avoid them from reoccurring.

To help you troubleshoot or squash a software bug, with your permission. If at any point we need to access your account to help you with a Support case, we will ask for your consent before proceeding.

To investigate, prevent, or take action regarding restricted uses. Accessing a customer’s account when investigating potential abuse is a measure of last resort. We have an obligation to protect the privacy and safety of both our customers and the people reporting issues to us. We do our best to balance those responsibilities throughout the process. If we do discover you are using our products for a restricted purpose, we will report the incident to the appropriate authorities.

When required under applicable law.

PodQueue, LLC is a US company and all data infrastructure are located in the US.

Finally, if PodQueue, LLC is acquired by or merged with another company—we don’t plan on that, but if it happens—we’ll notify you well before any info about you is transferred and becomes subject to a different privacy policy.

Changes & Questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices.

Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at and we’ll be happy to answer them!